The fit call
Free, 30 minutes, with both of us. Tell us what is going wrong and how customers are affected. If we cannot help, we say so. No product access needed.
If it breaks, your team knows first.
A core customer action stops working without an alert. Support tickets arrive, while customers who do not complain simply leave.
Revenue-critical flow breaks.
No alertA paying customer reaches the broken step.
Customer blockedThe first support message arrives.
You find outSome customers silently leave.
Revenue lostWe start with the customer flow your revenue depends on. We find where it can fail, make the agreed fixes, and prove your team will know first if it breaks.
Free, 30 minutes, with both of us. Tell us what is going wrong and how customers are affected. If we cannot help, we say so. No product access needed.
Within five days, you get a written report and recorded walkthrough showing where the flow can fail, why it matters, and what to fix first. The report and recording are yours.
Over three weeks, we make the agreed fixes and build a safety net around the flow. It checks changes before release, monitors the live flow, and tells your team what failed.
We safely trigger an agreed failure. You see it caught, and the right person receives a clear alert.
We agree what success looks like before work starts, then demonstrate it with you before the sprint is complete.
You work directly with Ruslan and Slav from the first call until the work is done.
Two years side by side at Babylon Health, and projects together since. We work remotely by default, and can come to you in London when being in the room helps.
Before we get any access, we sign a contract that protects your ownership, privacy, and control.
Download the standard agreementSleepEasy is for small teams with live revenue, one critical flow, and a recent failure.
Not for new features, broad cleanups, or rebuilds. Not for pre-launch products, compliance work, penetration testing, 24/7 response, or promises of zero failures.
What to know before you call.
The offer is new, but our engineering experience is not. We are writing the first three reports free of charge for honest feedback and, only if you agree, a short case study. After those three, the report costs $2,000. If you book a sprint within 90 days of receiving it, we take the full $2,000 off the sprint price.
One critical flow and everything it depends on. It is not a whole-product audit, penetration test, compliance review, or certificate. If we notice a serious problem elsewhere, we tell you separately. It does not enter the sprint or change the price unless you ask us to add it in writing.
We still start with one: the one where a failure would cost you most. The others can follow later, but the first sprint stays focused.
If a defect in our work causes it to stop working within 30 days of finishing, we fix it free. The warranty does not cover later changes or third-party services failing.
Don’t be. You built something customers pay for. AI and no-code tools are built to get products working quickly, not to add every safeguard a live product needs. Filling those gaps is our job.
AI can help with parts of it. The hard part is deciding what matters, what can fail, and whether a proposed fix will work in your actual product. Experienced engineers still need to judge the work and take responsibility for it.
In 30 minutes, we talk through what happened and tell you whether the report is worth doing. We can meet on video or in person in London.
Prefer email? Write to hello@sleepeasy.dev